Delivery and Returns

Delivery & Returns

Delivery is calculated using a volumetric weight and delivery postcode.

Standard delivery

Classic Outdoor Kit is currently delivering larger orders within 10 working days. Smaller ‘in stock’ items will be delivered within 1-4 working days. Please view individual items for stock information.

Bespoke Delivery

Please do not hesitate to contact Classic Outdoor Kit on 01483 277722, to see if we can meet a specific requirement for either a specific date or within a specific timeframe.

Returns

If for any reason you are not entirely satisfied with Classic Outdoor Kit products please contact us within 30 days of delivery to return the goods. A collection charge may be made (dependent on location) and all goods must be placed back in their original packaging in a secure, dry place. Collection will then be arranged.

Faulty Goods

In the rare event that an item arrives faulty or damaged you can return any item within 30 days of receipt.

Faulty items must be placed in their original packaging in a secure, dry place. Collection will then be arranged free of charge.

Delivery of Goods

Delivery of the Goods shall be made to the Buyer’s address on the Delivery Date. The Buyer shall make arrangements to take delivery of the Goods whenever they are tendered for delivery.

A signature is required on receipt of the Goods.

In certain pre-arranged circumstances, it may be possible to deliver the goods to a safe location at the delivery address.
Delivery is deemed as completed upon deliverance of the Goods at the agreed address. The Seller has no responsibility to transport the Goods further than this, for example, to any chosen part of the agreed address.

Guarantee

All items are guaranteed for one year, on condition that each item is cared for in accordance with the advice contained on the Seller’s website. The guarantee does not extend to normal wear and tear.

Where appropriate, the Seller will agree to repair the item free of charge during this period.